Grey Convergence

• OCS R2 Benefits

R2 builds upon OCS 2007, providing improvements to existing features and new features extending the capabilities of unified communications within your organisation. Providing easy-to-use collaboration and productivity improvements, whilst lowering costs and providing integration to business applications. Significant improvements include:

• Mobility

• Single number reach using your office number.
• Multi-platform mobile client support.

• IM and Presence

• Context-aware presence status, able to follow your schedule automatically.
• Communicate from your mobile or PC.
• Connect from multiple devices: presence follows your devices around with you.
• Integrate with Microsoft Outlook 2007 to archive IMs as you would e-mail.

• Conferencing

• Quick and simple peer-to-peer desktop sharing.
• Dial-in audio conference bridge.

• PBX Replacement

• Attendant consoles, hunt groups, pickup groups and delegation between users e.g. manager/assistant, allows for PBX replacement in many organisations.

• Group Chat

• Persistent group chat provides room or channel-based, IM-like discussions.
• Relevant consumption of conversations is enabled by custom filters and alerts.
• Previously Parlano MindAlign, Grey Convergence were one of three partners globally.

• CRM and Application Integration

• Better out-of-the box tools and development hooks provide deep integration between communications and business processes.

• OCS Workshop

If you want to understand how you can make use of unified communications and collaboration we can offer you a half-day workshop discussing the business and technical issues in general, and specifically for your organisation.

Click here to arrange your workshop.